Don't worry it happens to the best of us!
Before you ask to reset your password make sure that your email address is correct and that's not causing the problem.
Does Planet Radio know my password?
Well, no. We don't know what it is either, because we encrypt it. However we can send you a new password.
Steps to reset password
If you have forgotten your password, don't worry you can reset your password to get access back to your planet radio account.
- Click the link on the Sign in window that says ‘reset your password’.
- On the reset password page, enter your email address.
- When you receive your new password, log in and change it to something secure and memorable to you.