This article helps with: Terms and Conditions, How do I enter?, What is SNR?, Standard Network Rate charges.
A shortcode is a five - or six - digit number that is shorter than a normal phone number that you can send text messages to and receive text messages from. We use these in all our studios as a way for you to get in touch with our presenters. We also use them as a way for you to enter competitions. For example - 63103, 61054, 81215.
In order for your text message to get to the right place – whether that’s to the correct presenter in the studio or to be entered into the correct competition – we will often tell you that you need to start your message with a particular word such as WIN or STUDIO. This is a keyword. If you do not start your message with the correct keyword and send it to the correct shortcode, then your text may not reach us!
STANDARD NETWORK RATE (SNR):
Your standard network rate is the amount you pay to your mobile phone provider each time you send a text message. This varies from network to network but is usually between 8p – 15p.
Unfortunately, most mobile phone providers do not include text messages to shortcode numbers as part of monthly phone contracts or text and data bundles, and therefore each time you text us on a shortcode number (whether that’s a text to the studio or an entry to a competition), your mobile phone provider will charge you this small fee for doing so.
We have no control over standard network rates.
Premium Rate text messages or telephone calls are those which carry a higher cost than a normal text message or telephone call. They are charged to your telephone bill in addition to your standard network rate.
Terms and Conditions: