This article helps with: My text has failed, Unable to text, My text is undeliverable, Why cant I text?, Message not sending, Preventing my entry, Stopping me from entering, Its failed to go through, Failed messages.
When you send a text message it is very much like sending a letter in the post. The message will go from your handset, through your mobile network and is then delivered to its intended destination. If the message is not leaving the handset and is registering as "Failed" then you will need to speak with your mobile network. It is your mobile networks sole responsibility to deliver all messages to and from your phone which is why you pay them a monthly fee for this service.
If the message is not leaving the handset then this would most likely be a premium rate bar put in place on your account. You will need to contact your mobile network and request they remove any premium rate preventions in place if you wish to enter via text.
We would also advise ensuring that your mobile handset does not have any premium rate prevention settings.
This is something that isn’t under our control, and you’ll need to contact your network in order to resolve this issue:
• EE -150
• O2 - 0344 809 0202
• Sky - 0333 7591 018
• Three - 0333 338 1003
• Virgin- 0345 454 1111
• Vodafone - 150
To confirm, if this is happening, you won’t have been entered or been charged.